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The Art of the 360 CEO Performance Review

Posted by

Mark Kraft
Happy executive manager and board team people having discussion at office meeting. Mature old business man CEO leader talking to workers at group corporate meeting in boardroom working together.

Introduction

In the world of non-profits, strong leadership is the lifeblood of an organization. It’s what drives the mission, inspires a team, and ultimately, creates a lasting impact.

But how do you truly measure the effectiveness of that leadership, especially at the highest level? The answer lies in the 360 CEO performance review.

Unlike a traditional review, a 360 CEO performance review gathers feedback from a diverse range of stakeholders. We’re talking about more than just the board of directors; this includes staff, volunteers, and even the beneficiaries of the organization. This comprehensive approach provides a truly holistic view of the CEO’s performance, assessing their leadership from every angle.

By using a structured framework with rating scales and open-ended questions, you can gather both quantitative data and qualitative insights.

The review should also emphasize the CEO’s impact on the organization’s mission. How has their leadership contributed to achieving the organization’s objectives? Alongside areas for improvement, it’s vital to recognize and celebrate the CEO’s strengths and accomplishments.

Finally, the 360 CEO performance review is not a one-time event but a continuous process. Regular reviews, feedback sessions, and follow-ups on an agreed-upon development plan are crucial for fostering a culture of accountability and continuous improvement.

Want to learn how to implement a thoughtful and inclusive 360 CEO performance review that can enhance your organization’s leadership effectiveness?

Contact us: info@nelsonandkraft.com

Mark Kraft

Mark brings seasoned judgment and strategic clarity to every search — grounded in deep listening, decades of experience, and a lasting commitment to values-driven leadership.

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